Privacy Policy
This document explains the Privacy Policy for the website https://eng.sluhmedicenter.com (hereinafter referred to as the Site) of Medicenter Ukraine LLC (hereinafter referred to as the Company).
This document specifies what types of information may be collected and stored on the Site and how such information may be used and provided.
1. DEFINITION OF TERMS
1.1 The following terms are used in this Privacy Policy:
1.1.1. “Personal data” is any information relating directly or indirectly to a specific or natural person (subject of personal data).
1.1.2. “Processing of personal data” – any action (operation) or set of actions (operations) carried out with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transmission (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.3. “Confidentiality of personal data” is mandatory for compliance by the Site Administrator or another person who has access to personal data, the requirement not to allow their distribution without the consent of the subject of personal data or the presence of another legal basis.
1.1.4. “Site User” is a person who has access to the Site via the Internet and uses the Company’s Site.
1.1.5. “Cookies” are a small piece of data sent by the web server and stored on the user’s computer, which the web client or web browser sends to the web server in an HTTPS request every time when trying to open the page of the corresponding site.
1.1.6. An IP address is a unique network address of a node in a computer network built on the IP protocol.
2. GENERAL PROVISIONS
2.1. The User’s use of the Company’s Website means agreement with this Privacy Policy and the terms of processing the User’s personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using the company’s website.
2.3. This Privacy Policy applies only to the Site https://eng.sluhmedicenter.com. The specified Site does not control and is not responsible for third-party sites to which the User can go through the links available on the company’s website.
2.4. The Site Administrator does not verify the authenticity of the personal data provided by the Company’s Site User.
3. SUBJECT OF PRIVACY POLICY
3.1. This Privacy Policy establishes the Company’s obligations regarding non-disclosure and ensuring the privacy protection regime of personal data that the User provides when placing an order for an appointment.
3.2. Personal data permitted to be processed within the framework of this Privacy Policy is provided by the User by filling out the forms for making an appointment for a consultation, for an examination, for an appointment with a doctor and includes the following information:
3.2.1. Name of the User;
3.2.2. the User’s contact phone number;
3.2.3. email address (e-mail);
3.2.4. any other information provided by the User.
3.3. The site protects the Data that is automatically transmitted in the process of viewing advertising blocks and visiting pages on which a system statistical script (“pixel”) is installed:
IP address;
information from cookies;
information about the browser (or other program that accesses the display of advertising);
access time;
the address of the page where the advertising block is located;
referrer (address of the previous page).
3.3.1. Disabling cookies may make it impossible to access parts of the Company’s website that require authorization.
3.3.2. The specified Site collects statistics about the IP addresses of its visitors. This information is used for the purpose of identifying and solving technical problems.
3.4. Any other personal information not specified above (order history, used browsers and operating systems, etc.) is subject to reliable storage and non-distribution, except for the cases provided for in clause 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTION OF PERSONAL USER INFORMATION
4.1. The User’s personal data on the Company’s Website can be used for the purpose of:
4.1.1. Identification of the User who filled out the form on the Company’s website to register a service with the Company.
4.1.2. Providing the User with access to the personalized resources of the Company’s Website.
4.1.3. Establishing feedback with the User, including sending messages, requests regarding the use of the Company’s Website, providing services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security and prevent fraud.
4.1.5. Confirmation of authenticity and completeness of personal data provided by the User.
4.1.6. Creation of an account for placing orders, if the User has agreed to create an account.
4.1.7. Notification of the User of the Company’s Website about the status of the Order.
4.1.9. Providing the User with effective customer and technical support in case of problems related to the use of the Company’s Website.
4.1.10. Provision to the User, with his consent, of product updates, special offers, price information, newsletters and other information on behalf of the Company’s website or on behalf of partners.
4.1.11. Carrying out advertising activities with the consent of the User.
4.1.12. Providing the User with access to the sites or services of the Company’s partners in order to obtain products, updates and services.
5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING
5.1. The processing of the User’s personal data is carried out without a time limit in any legal way, including in personal data information systems with the use of automation tools or without the use of such tools.
5.2. The User’s personal data may be transferred to the authorized bodies of the state authorities of Ukraine only on the grounds and in the manner established by the legislation of Ukraine.
5.3. The company takes the necessary organizational and technical measures to protect the User’s personal information from illegal or accidental access, destruction, changes, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.4. The Company, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User’s personal data.
6. OBLIGATIONS OF THE PARTIES
6.1. The user is obliged to:
6.1.1. Provide information about personal data necessary for using the Site
6.1.2. Update and supplement the provided information about personal data in the event of a change in this information.
6.2. The company is obliged to:
6.2.1. Use the received information exclusively for the purposes specified in Clause 4 of this Privacy Policy.
6.2.2. To ensure that confidential information is kept confidential, not to be disclosed without the prior written permission of the User, as well as not to sell, exchange, publish or disclose in other possible ways the transferred personal data of the User, with the exception of paragraphs 5.2. of this Privacy Policy.
6.2.3. Take precautionary measures to protect the confidentiality of the User’s personal data in accordance with the procedure that is usually used to protect this kind of information in the existing business turnover.
6.2.4. To block personal data belonging to the relevant User from the moment of application or request by the User or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data or illegal actions.
7. RESPONSIBILITY OF THE PARTIES
7.1. The administration of the site, which has not fulfilled its obligations, is responsible for the losses suffered by the User in connection with the improper use of personal data in accordance with the legislation of Ukraine, with the exception of the cases provided for in paragraph 5.2. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Company shall not be liable if this confidential information:
7.2.1. Became public property until its loss or disclosure.
7.2.2. Was received from a third party prior to its receipt by the Company.
7.2.3. It was disclosed with the consent of the User.
8. RESOLUTION OF DISPUTES
8.1. Before filing a lawsuit regarding disputes arising from the relationship between the User of the Company’s website and the Company, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, inform the applicant of the claim in writing about the results of the consideration of the claim.
8.3. In case of failure to reach an agreement, the dispute will be referred to a judicial authority in accordance with the current legislation of Ukraine.
8.4. Current legislation of Ukraine applies to this Privacy Policy and relations between the User and the Company.
9. ADDITIONAL TERMS
9.1. The Company has the right to make changes to this Privacy Policy without the User’s consent.
9.2. The new Privacy Policy enters into force from the moment of its posting on the Site, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported in the “CONTACT” section.
9.4. The current privacy policy is located on the page at https://eng.sluhmedicenter.com/privacy-policy/